US healthcare hack creates hard choices for many affected doctors.

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US healthcare hack creates hard choices for many affected doctors.

Wed, 2024-03-06 11:04 — mike kraft

Patients or payroll? US healthcare hack creates hard choices Nearly two weeks after the ransomware attack on UnitedHealth's Change Healthcare unit that has disrupted claims processing across the U.S., doctors are beginning to face a no win choice - stop treating patients or stop paying staff. Julie Steenhuysen Reuters

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The attack, which was disclosed on Feb. 21, shut down the system that many doctors depend on to verify insurance coverage, file claims and get paid, sparking a campaign by hospitals and doctors for the U.S. government to provide financial relief as it did during the COVID-19 pandemic.

On Tuesday the government said it would push its Medicare contractors to provide flexible payment terms

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Many practices across the country have been unable to submit insurance claims for reimbursement since the hack, according to the American Medical Association (AMA).

UnitedHealth on its website on Tuesday said as providers implement workarounds, 90% of claims are going through, but added that there are still "a number" of providers who are unable to submit claims or receive payment.

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